diff --git a/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.pdf b/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.pdf new file mode 100644 index 0000000..086a9f1 Binary files /dev/null and b/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.pdf differ diff --git a/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.png b/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.png new file mode 100644 index 0000000..7ff0ec9 Binary files /dev/null and b/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.png differ diff --git a/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.xcf b/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.xcf new file mode 100644 index 0000000..fb457db Binary files /dev/null and b/anno2/Sem2/Economia/istituzioni/Business_Model_Canvas.xcf differ diff --git a/anno2/Sem2/Economia/istituzioni/canvas.md b/anno2/Sem2/Economia/istituzioni/canvas.md new file mode 100644 index 0000000..80cf21c --- /dev/null +++ b/anno2/Sem2/Economia/istituzioni/canvas.md @@ -0,0 +1,176 @@ +# Canvas model + +BlueCanary: a startup that detects and prevents data breaches. + +## Building blocks + +### 1. Customer segments + +An organization serves one or several customer segments. CS are different groups of people +or organizations an enterprise aims to reach and serve. + +Grouping customers by: + +- common needs +- common behaviors +- attributes (various) + +#### BlueCanary customer segments + +Business and enterprises with many layers of authentication and hierarchil or scattered user management. + +One segment: +- Businesses and enterprises willing to pay subscription fees yearly + +``` +Types of segments: +------------------ +Niche market +Segmented since different payment options + +Customer segments: +------------------ +Privacy oriented, paying users +Privacy oriented, freemium users +``` + +### 2. Value Propositions + +An organization seeks to solve customer problems and satisfy customer needs with value propositions. Value propositions are an -*aggregation of benefits** offered by the business to the customers. + +-Cost of the product < Customer net price < customer perceived value.* + +### BlueCanary Value propositions + +``` +Element descripition: +--------------------- +Customization +Getting the job done +Price +Risk reduction +Accessibility + +Value propositions +------------------ +Paying user: +- BlueCanary's managed accounts that can be created using web API +- 10 Slack accounts +- 150 accounts from common email providers +- mail redirect +- Irc support +- Mail support +- Phone support +``` + +### 3. Channels + +Value propositions are delivered to customers trough channels of -*communication, distribution and sales**. + +#### BlueCanary Channels + +``` +Channels: +--------- +Online: +- Awareness: free advertisement through blogging / posting on forums, online communities, social networks. +- Partnership with haveibeenpwned.com +- Communication: Support forum, chatting / micro-blogging platforms (IRC, twitter) + +Offline: none +``` + +### 4. Customer relationships + +Customer relationships are established and mantained with each customer segment. + +``` +Paying users: +- Automated and assisted account creation +- Self-service account renewal and payment procedure +- Irc channels, e-mail contacts for dedicated personal assistance +- Social network and online communities for information broadcast to all users. + +``` +### 5. Revenue Streams + +Revenue streams result from value propositions succesfully offered to customers. + +#### BlueCanary revenue streams + +``` +Subscription fees: of paying users, fixed per month. List price fixed, customers can get a discount for long-time subscription. +Possibility of automated online payments: Paypla, etsy, Monero, etc +``` + +### 6. Key resources + +Assets required to offer and deliver the previously described building blocks. + +#### BlueCanary Key resources + +``` +Physical: +- Server (hosting) provider with flexible configuration of network bandwidth. +- Large scraping facility by in-house machines. +- Data Backup facility for hosted and in-house data (especially paying customers' data). + +Human: +- Sysadmin(s) with experience in BlueCanary server management +- In-house lawyer for public relationships +- Support technicians with night-hours disponibility. +- social/community manager for social network communication. +``` + +### 7. Key activities + +Activities required to offer and deliver the previously described building blocks. Connected to -*key resources**. + +#### BlueCanary key activities + +``` +BlueCanary account management: +- Dark Web monitoring +- Private forum monitoring +- Irc channel monitoring +- Pastebin monitoring +- Auction monitoring +- Cross account usage monitoring +- Account breach monitoring + +Customer Support: +- social/community manager for broadcast of important information +- Alert in case of breach + +Policy: +- Analysis of current regulations regarding external accounts collection, privacy-oriented services by one or more lawyers. +``` + +### 8. Key partnerships + +Activities can be outsourced and resources can be acquired outside the enterprise. + +#### BlueCanary key partners + +``` +Technical: +- Cloud / hosting provider for cheap server deployment and data backup. + +Policy: +- Possible partnership: lawyers' firm for analysis of regulations +- Partnership with security research labs +- Partnership with haveibeenpwned.com +``` + +### 9. Cost structure + +Busisness model elements result in a cost structure. The two possible classes of cost structures are -*cost-driven** and **value-driven**. + +#### BlueCanary cost structure + +``` +Businesses and Enterprises: value-driven cost structure +- Cost of deployment and server mantainance is low but increases with the number of servers needed. +- Cost of support is fixed, based on the number of people employed (ideally 5-10). +- Backup management is one-time deployment and low cost, 1 sysadmin employed. +```